A LEGAL firm says it is dealing with sixteen claims of people who say they fell ill at the controversial Egyptian hotel - including a 16-year-old.
Lawyers Irwin Mitchell have revealed the number of shocking cases resulting from stays at the Steigenberger Aqua Magic Hotel.
Their revelation comes after the deaths of two holidaymakers, John and Susan Cooper.
While it is not known how the couple, aged 69 and 63, from Burnley, Lancs., died, Irwin Mitchell can confirm their own investigations revolve around guests becoming ill with serious gastrointestinal symptoms.
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This year has not been the first year they have been instructed by stricken holidaymakers at the five-star hotel, having pursued claims back in 2016 and 2017.
This year's claims resulting from stays at the resort in Hughada, stretch back as far and April, June and August this year.
Among those who have fallen ill during holidays taken in August is a 16-year-old girl from Birmingham, West Mids., who was admitted to hospital following her return to the UK.
Isobel Westwood, 16, has revealed how she was diagnosed with gastroenteritis after staying at the Steigenberger Aqua Magic.
The teenager, from Northfield, Birmingham, jetted off for a 12-day all-inclusive break at the resort, booked through Thomas Cook, with her boyfriend and his mum earlier this month.
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Isobel suffered with illness during her holiday and her symptoms deteriorated upon her return home on 20 August.
She visited her GP on the evening of 20 August and was prescribed antibiotics.
On the evening of 21 August Isobel was taken by ambulance to Queen Elizabeth Hospital complaining sickness, diarrhoea and stomach cramps where she was kept in overnight before being discharged.
On 23 August Isobel was taken back to hospital where she was diagnosed with food poisoning.
She said: “I was really looking forward to the holiday but within days I started feeling unwell. The restaurant was dirty, food seemed to be undercooked and left out to stand uncovered so flies could land on it and there was poo washed up on the side of the pool.
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“I tried to carry on but it was really difficult and I just wanted to go home to my mum and dad.
“When I got home the pain kept getting worse. It was so bad that I couldn’t sleep and felt like I didn’t have the strength to even walk.
"The pain eventually got so bad that my mum had to call an ambulance.
“When I went on holiday I never expected that I would end up in hospital a couple of weeks later.”
Amandeep Dhillon, a Partner and specialist international personal injury lawyer at the law firm said: “We are advising a growing group of holidaymakers caught up in these problems.
"We have heard a number of concerning first-hand accounts from people who were staying at the Steigenberger Aqua Magic Hotel this summer and who fell ill with serious gastrointestinal symptoms which, for many, have required hospital admissions.
“We are now investigating these accounts to determine the cause of illness. As part of our investigations we would like to hear from other guests who may have information about conditions at the hotel this summer.
“Sadly, this is not the first occasion where we have been instructed to act for holidaymakers who have suffered illness, including Salmonella, following stays at this hotel, as we also represent people who have fallen ill with serious gastric illness in 2016 and 2017."
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