A Scottish Ambulance Service worker has opened up about her experience responding to the first calls about the knife attack in Glasgow on Friday.
Kat, who is a 999 call taker at the west control room, was one of the workers who took a call about the "horrible incident" which left six injured.
Armed officers shot the attacker, Badreddin Abadlla Adam, 28, from Sudan, dead upon their arrival to the Park Inn hotel on West George Street.
The six victims, including police constable David Whyte, were hospitalised to receive treatment for injuries sustained during the attack.
The Scottish Ambulance Service worker, Kat spoke in a candid video after her shift on Friday at the conclusion of a "really challenging, really heavy afternoon".
READ MORE: Asylum seeker tells of "terrible" conditions living in Park Inn where six people were stabbed
She thanked all her colleagues across the emergency services for their courage displayed in keeping Glasgow safe.
In the video, Kat said: "I am just arriving home, having done my shift at West Control for the Scottish Ambulance Service taking the 999 calls.
"Obviously the news that’s hit today has been a day where we've had a horrible incident in central Glasgow.
"I hope it goes without saying that I’m sending huge love and support to all the crews that attended and all the boys in blue, girls in blue, our colleagues on the emergency services who attended the incident."
She paid tribute to PC Whyte who was critically injured in the attack. Police Scotland have since confirmed the officer and the five other victims were in stable condition.
Kat added: "Obviously we now know there is a colleague from the police service who put his life at risk to support and keep the public safe.
"I wanted specifically tonight to do a big shout out, a huge big thank you, to all of my colleagues in west control.
"It was a really challenging, really heavy afternoon in terms of the mood and how everyone was feeling."
"It’s really difficult to sit taking 999 calls and see your West colleagues being sent to such a major incident that at first seems really scary.
She also spoke about the anxiety she felt knowing the incident was playing out in her home town.
"It was scary, but when you’re sitting thinking that it’s a terrorist attack, it plays on your mind and it’s really heavy to think about it," she added.
"If you didn't take a 999 call for that incident, it's still really hard to know that this is happening in your home town, not far from where control is.
"I certainly experienced the typical anxiety in symptoms of the heavy chest, going lightheaded after having spoken to my manager, because I took one of the calls."
The Glasgow woman encouraged people to check in on their colleagues after what was a difficult day for everyone across the emergency service teams.
READ MORE: Asylum seeker given two hours notice by text to pack up for move into hotel
She said: "But what was outstanding today was the support provided by management and other colleagues. We were all checking up on each other all afternoon.
"It’s one of the best things you can do for mental health is to look out for each other, check in on people. That simple phrase - ‘are you ok?’
"Check in to see that your colleagues are coping with what they’re having to deal with. My colleagues on dispatch and the sort teams and special services desk, trauma desk, did an outstanding job today supported by their management and we all worked as a team.
"I just wanted to acknowledge that because obviously everybody will be supporting the teams on the road, but those of us in control, it was a heavy day. We coped with it, hopefully everyone’s home safe and I for one am going to go and faceplant a tub of Ben and Jerry’s - enjoy your weekend."
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