A RAIL passenger has questioned a decision to allow staff to monitor ticket barriers without masks.
Alex Robertson complained to Scotrail that the two Central Station employees could be placing commuters at risk.
The rail operator has pledged to investigate but said it was possible both employees have a medical condition which exempts them from the Covid safety precaution.
In response to Scotrail's reply, Mr Robertson suggested that staff could be deployed to another less public role.
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He said: “Am I to read, from this standard response, and arrive at the conclusion, that the only reason the two staff placed directly in front of travelling members of the public on the station concourse at ticket barriers must have a medical restriction such as asthma?
“If that is the case, better to reallocate their role than place a significant number of commuters at risk of infection?”
Those who do not have to wear a mask include children under five and those with autism, dementia or a learning disability.
READ MORE: Scotrail reduces physical distancing to one meter
The British Lung Condition has said most people with a lung condition will be fine wearing a face covering
A ScotRail spokesperson said: “ScotRail has strong and robust measures in place to ensure all customers and staff across Scotland’s Railway are safe and that the requirement for physical distancing and face coverings, unless exempt, are understood.”
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