BUS operators are calling on passengers to tell them what they think of Glasgow's services following the outcome of a travel survey.

The GlasGo Bus Alliance has released selected results after quizzing 2000 people on bus information, ticketing, reliability, journeys and customer service.

Of the figures shared, more than 50% of respondents said they use the bus to travel to work while 30% are journeying by bus less frequently than at the start of pandemic restrictions.

Using these numbers, the group of bus operators will now set up focus groups to gain additional feedback on bus travel in the Glasgow City region.

Fiona Doherty, chairwoman of GlasGo Bus Alliance, said: "Bus [travel] is the backbone of public transport across the Glasgow city region and as an alliance we are focused on engaging with current and future bus users to improve the overall bus experience across the city.

“While the survey highlights a satisfaction for bus travel in general there is much work to be done, especially around encouraging more journeys to be made by bus, improved ticketing and providing customer service channels which meets the needs of a wide range of customers.

“On areas such as on-street bus times, congestion and roadworks, we shall work with SPT and our local authorities through the Glasgow Bus Partnership to improve this."

Since forming in April 2021, the alliance’s has aimed to improve the overall bus experience for passengers.

This includes Alliance members introducing electric vehicles across the city region as well as upgrading on-bus technology in preparation for tap and cap ticketing systems.

The Glasgow Times told last week how tap and cap across bus services should be introduced it the city next year.

It will further include rail and Subway services by 2024.

GlasGo Bus Alliance is a member of the Glasgow Bus Partnership.

Chaired by ex-Scottish Traffic Commissioner Joan Aitken and including Strathclyde Partnership for Transport (SPT), Glasgow City Council and other city region local authorities, the bus partnership can address issues outwith the bus operators’ control, including road management, city planning and bus stop infrastructure.

Joan added: "We need to engage with existing and future bus customers to ensure real change is made to not only encourage more people to leave their cars at home and [use buses] but to reduce the level of congestion in the city and surrounding areas.”

Bus travel forms a major part of Glasgow City Council's plans for sustainable, green transport.

A spokeswoman for Glasgow City Council said: "By striving to create a smarter, affordable, and better-connected bus network that is easier for everyone to use - inequalities are reduced, work and leisure opportunities open up, and transport modal shift becomes more viable."

SPT chief executive Valerie Davidson added: “As more people return to public transport as Covid restrictions are lifted, the results of the GlasGo Bus Alliance travel survey sets out a number of areas of concern for bus passengers and highlights areas for possible improvement."

To take part in any of the upcoming focus groups, contact the GlasGo Bus Alliance team at www.glasgobus.com/contact