A HOSPITAL domestic who went above and beyond to look after patients at a mental health service during the covid pandemic has been honoured by staff.
Paul Alford works in the Forensic Mental Health & Learning Disabilities sector, a service which provides care and treatment in inpatient and community settings.
During the first lockdown, the 55-year-old did his best to support patients ensuring those with no supportive links still had access to essentials by maintaining the Community Hub's shop.
The NHS Greater Glasgow and Clyde worker created his own in-house version of the 'Give and Go' hospital volunteer service by taking orders and preparing deliveries to the patients on site.
And now he's been rewarded by his colleagues with a special prize of an overnight stay donated by Gleneagles Hotel.
Paul said: “I just do my bit, helping the patients with stocking the shop, serving them behind the counter and cheering them up with my rubbish jokes.
"I do everything within our community centre, cleaning, keeping people going, having a wee chit chat.
"You want everyone to feel better and connect with the patients.”
Nominating Paul, one of his colleagues, said: “The patients absolutely adore him. When the world was shut down through covid, Paul's shop was still open for business.
"Patients couldn't get family visits or outings, but they could stock up at Paul's shop.
"It might sound trivial, but the small things matter - it's about compassion and improving people's day.
“People like Paul are an asset to the NHS and society and they should be recognised.”
Clinical Services Manager, Kirsteen Slavin, said: “Paul is a real asset to the NHS and his commitment to patients is second to none.
"We’re incredibly grateful to Paul and the wider Directorate for all that they do and for stepping up during the pandemic.
"It’s been a tough time for everyone, but little things, like keeping the shop open, help to keep our patients going and it’s greatly appreciated."
Paul was surprised by his colleagues with an award ceremony and as well as the Gleneagles trip, received cake and flowers.
He added: “I can’t believe it – it’s so nice to feel so appreciated.
"I had a huge smile on my face, and I want to thank everyone.
"Everyone has done their jobs throughout this, and it feels strange to be singled out, but really nice.”
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