THE anxious wait is nearly over as Scotland's young people find out their exam results tomorrow.

There will be joy and tears as some pupils receive their dream grades while others are left disappointed.

The Glasgow Times caught up with careers advisor Erin Bartley at Skills Development Scotland who will be one of those manning the phone lines from tomorrow.

And she said advisors are ready to "wipe the tears away" of any stressed out young people.

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Erin, who is usually found working in secondary schools, said no question is too simple - and to phone in before things get on top of you.

She said: "I have never had a stupid question on the results helpline.

"What I always say is that if you have a question you allow to fester, it's going to turn into a massive big issues then the sooner you call us the earlier we can get a problem sorted and get you back on track."

The phone line has already heard everything, Erin said, so never worry about showing emotions during a call.

The advisors are specially trained and there to help through anything.

Erin said: "We have had lots of tears down the phone and if you're feeling like that then don't worry because we are well used to people getting a wee bit upset or anxious about their results.

"And that's the best time to call because we can help wipe those tears and get you where you want to be."

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It's not just pupils who call in to the helpline - parents and carers can phone up for guidance on supporting their young people through next steps.

Erin said: "We've got questions right along the spectrum.

"Sometimes it's people who haven't got the conditions for college or university, sometime it's people who've done better than expected and they're rethinking their career plans.

"Sometimes it's parents and carers who sometimes call to get a bit of advice about what the exam qualifications mean and parents are often confused about what different qualifications mean.

"We get a lot of parents and carers - about a third of our calls are parents and carers - looking for a little bit of support for the young person to make sure they're ok."

Erin's top advice is to keep an open mind and think about alternative options too.

She added: "Very often young people are coming in to exam results quite blinkered and they've got that straightforward plan and when that doesn't work out they feel like there's nothing else left for them but there's actually Plan B, Plan C and Plan D and we can look into all of those options over the phone.

"We'll talk you through college, apprenticeships, training programmes and it might be a better, more supportive route than going straight to uni."

SQA's Candidate Advice Line will be available on results day from 8am to 6pm, then August 10 to August 16, except weekends, from 8.30am to 5pm.

Call 0345 279 1000 for the SQA and Skills Development Scotland can be contacted on 0808 100 8000 and will be open from 8am to 8pm on August 9 and 10.

It will be open 9am to 5pm from August 11 to August 17, excluding weekends.

More information is available online at sqa.org.uk/ results