GLASGOW residents are fed up about the state of the roads, street cleaning and pavement maintenance – according to a new survey which found people were less satisfied overall with council services.

Only 16 per cent of people are satisfied with road maintenance, 40 per cent with pavement work and 41 per cent with street cleansing.

In contrast, a high majority of Glasgow people are happier with schools, museums, libraries and sport centres according to a survey.

Ninety-three per cent are satisfied with museums, 89 per cent with libraries, 85 per cent with parks and 82 per cent with community centres.

Nurseries, primaries and secondary schools come in at 95 per cent, 87 per cent and 78 per cent respectively for satisfaction levels.

Satisfaction with street lighting has increased by five per cent to 74 per cent while satisfaction with refuse collection went up by nine per cent to 64 per cent compared to the previous year.

The findings emerged in the Glasgow Household Survey, which was presented at a meeting on Wednesday. It saw about 1000 residents interviewed earlier this year.

It said: “Glasgow’s Satisfaction with the services provided by the council and its arms’ length organisations decreased this year: 48 per cent were satisfied (compared with 49% in 2022), while 32 per cent were dissatisfied (compared to 27 per cent).”

Councillor Catherine Vallis expressed concern that only 16 per cent of people are content with road maintenance.

Speaking at the operational performance and delivery scrutiny committee today, Councillor Catherine Vallis, Labour, said: “I see the satisfaction level for roads, which won’t come as a surprise to any councillor here, is half what it was six or eight years ago. It is one of the things that I found most difficult as a new councillor to get roads repaired. It is expensive and the roads budget is tight.”

She asked if there is a strategy to tackle it with limited resources.

A council official said: “Within NRS we have detailed performance meetings every month with road colleagues where we go through some of the results in relation to this. We are looking at it in detail.”

Mentioning how the impact of climate change needs to be considered, she said heavy rain and low temperatures take a toll on streets.

The survey revealed when people were asked about their trust in the council, 34 per cent indicated they did not  while 30 per cent did.