A man who was given months to live has defied all odds to become a life-saving call handler.

Samuel Bell was born with Hirschsprung’s disease, a rare and serious bowel condition. Doctors told him he wouldn't live long and if he did survive, he would face a lifetime of challenges.

The 26-year-old, who is fed through a tube into his heart, has exceeded all expectations to become a 999 firefighter control handler with the Scottish Fire and Rescue Service (SFRS).

Samuel with his wife Liana and son MateoSamuel with his wife Liana and son Mateo (Image: SFRS) Reflecting on what drove him to this career, Samuel, from Knightswood, said: “I have spent my whole life overcoming challenges, so being able to help others feels like a natural progression.

“It’s an honour to be in a position to help others and be the light in the darkness.”

Samuel, who has a son Mateo with his wife Liana, joined the team last year and is based at the Operations Control room in Johnstone.

(Image: SFRS)

He is the first point of contact during emergencies, offering life-saving guidance to callers and communicating with firefighters responding to incidents. 

Samuel explained: “This role is not just answering the phone, it’s about helping people.

“It is fast paced and can be high-pressured and emotionally intense.

“Every day is different, and every decision counts.

“You never know what the next call will bring, but you know it’s urgent.

“It’s a privilege to be able to work here. The training and support I have received have been instrumental in ensuring that I can perform well at my best.”

For Samuel, who carries a life-saving kit in his backpack everywhere he goes, the role is deeply personal.

He said: “I know what it’s like to feel vulnerable.

“Being able to offer someone help and to keep them calm, all while sending the right support, is incredibly fulfilling.”

Now Samuel hopes people will consider following in his footsteps as SFRS recruits the next generation of firefighter control staff across its three control centres - also based in Dundee and Edinburgh.

He said: “We need more people who care about helping others.

“The job is not easy, but the rewards are beyond anything you can imagine.”

Area Commander Control Jacqui MacDonald said: “I’m proud of Sam’s resilience, especially when facing personal challenges.

“Instead of letting it define him, he continues to thrive in his career.

“Sam’s story serves as a reminder that challenges can be overcome. We are seeking new recruits who share the same spirit of perseverance and help to improve people's lives.”