“Grave concerns” over the number of people that trust Glasgow City Council have been raised by a Labour councillor ahead of this week’s full council meeting. 

It comes as findings from the recent 2024 Glasgow Household Survey highlights a decline in trust and satisfaction with the council services with 35% of respondents saying they trust the local authority compared to 49% in 2019.

The survey also found that 46% of respondents believed that the council rarely considered the views of residents when making decisions that impact them. 

A motion by councillor  Eunis Jassemi is expected to be brought before elected members this Thursday. 

It reads: “Council acknowledges that Glasgow City Council has a duty to engage and involve residents in the decision-making process. Council recognises that greater efforts must be made to ensure residents have a meaningful say in shaping the future of our city.

“Council notes the 23% rise in complaints about waste management, a clear indication of dissatisfaction with basic services. 

“Additionally, the council acknowledges that satisfaction with refuse collection has dropped to 56%, a significant decline.”

The motion also highlights concerns about the “sharp decrease” in the feeling of being informed, with only 12% of respondents stating they feel well-informed about how the Council is performing while only 46% of residents are aware of the housing emergency declared in Glasgow.

There has also been a decrease in satisfaction with basic services such as cleanliness and road maintenance, leading to dirtier streets and roads riddled with potholes. 

The motion continues: “Council views this as a clear failure of governance under the city administration, marked by damaging budget cuts and a deterioration in the quality of essential services. Council believes that the citizens of Glasgow deserve better, and that the mismanagement is leaving Glasgow behind.”

Councillor Jassemi is now requesting that the administration publish an action plan to address the decline in service satisfaction and restore trust in the council’s ability to manage essential services.

He is also asking for regular updates to be provided to the public and for the Convener and Director of Neighbourhoods, Regeneration, and Sustainability to formally respond to the findings of the 2024 Household Survey and outline actions to resolve these issues.