A man dressed as Grinch claims he was treated like a "shoplifter" at Braehead.
John Mitchell, from Glasgow’s Southside, was stunned after being "chased out" of the popular shopping centre at the weekend for his controversial outfit.
Being a huge movie fan he claims he asked Primark if he could visit their new Grinch themed cafe in his green costume and was told yes.
However when he arrived with his elderly mother Ruby Mitchell, 80, he was interrogated by baffled security teams who demanded he leave.
Braehead claimed this was because festive attractions must be booked in advance, however, John insists he was visiting just as an innocent customer and had no intention of being an official or professional Grinch appearance.
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John, who does not want to reveal his age for privacy reasons, said: “I was very uncomfortable during the whole experience.
"I was treated like a shoplifter and told to leave not only Primark but also the shopping centre under a cloud of suspicion.
"I regularly attend Comic-Con and had decided to dress up as the Grinch to visit the themed Primark cafe.
“I now regret my decision to visit the cafe after taking my elderly mother with me."
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John claims he was heavily and unfairly monitored after arriving at the cafe on Saturday, which made him feel uneasy as he tried to enjoy his milkshake.
Customers spotted his bright ensemble and asked to take pictures with him, which John was happy to facilitate.
When security teams then ordered him to leave John pointed out that he had not finished his milkshake, to which he was told to drink up fast and go.
Feeling upset he decided to flee the scene immediately and security called for back up, before taking him to the toilet to change.
He was then still ordered leave the centre, despite telling fellow Braehead shoppers he could no longer pose with them and being out of costume.
John asked to return to Primark to collect his mother and they were then ejected from the site together.
John feels he was unfairly treated after dressing up as the Grinch in Primark at Braehead.
— Kirsty Feerick (@KirstyFeerick) November 21, 2024
Feeling upset he decided to flee the scene immediately and security called for back up, before taking him to the toilet to change.
Now he is sharing his side. https://t.co/lXy5Esiqdo pic.twitter.com/kt7yJlbHSC
He said: “The security guard stood outside the public toilet for a long time waiting for me to emerge and escort me off the premises.
“I was just there as a fan. I love going to the cinema and sometimes attend in full costume such as for all of the Star Wars movies.
“I recently got into cosplaying as a means of showcasing my skills and have since made several masks and costumes for comic-cons.”
When the Glasgow Times asked the Braehead Centre if there was a dress code for customers or if any rules were broken, a spokesperson said: “We were made aware of the incident over the weekend by our security team.
“The safety and wellbeing of our guests is our number one priority.
“That is why all festive attractions - or visitors looking to interact with our customers - require our standard checks and to be booked in advance.
“We have procedures in place which need to be followed and in this case they had not been, so we had to ask the individual concerned to halt their activities on site.”
Primark have been contacted for a comment.
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