Customers of Santander have been reporting outages with their services this morning.
Reports began appearing on Down Detector for the bank at 8:30 am.
Down Detector is a website used to report online outages and the bank has taken a sharp turn upwards as customers report issues.
According to customer reports on Down Detector, the majority of issues are with mobile and online banking.
Santander banking app update
Replying to a customer on social media, the bank said: “we're aware of an issue with our app. In the meantime, you can access your account via http://santander.co.uk. If you're asked to verify your log on with the app, you can click 'learn more' then 'don't have a smartphone' to verify via an OTP.”
One customer wrote: “Santander, is your app down? I can’t get into it and need to access my account urgently”
Another asked: “Is your app down? I can see other people are having trouble with it too. I can't get onto it.”
At the time of writing more than 1,000 reports of an outage have been made by customers.
Of that number 76% are related to mobile banking while a further 24% are related to online banking.
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