AN email saying "we hope you enjoyed Ed Sheeran" has been sent to fans whose tickets were cancelled for last night's gig.
We previously reported NHS staff were left "disgusted" after their tickets to see the singer-songwriter at Hampden Park were cancelled just hours before his second gig in the city as part of his Mathematics world tour.
Hundreds of social care and NHS workers who bought tickets using the discount-providing Blue Light Cards woke up yesterday to find their tickets had been cancelled, despite many having already forked out on transport and accommodation.
READ MORE: NHS staff see Ed Sheeran tickets cancelled hours before Hampden concert
Now, some fans who had their tickets cancelled have said it's adding "insult to injury" that they have received an email from Ticketmaster today that says "we hope you enjoyed Ed Sheeran".
Alongside a screenshot of the email, one person tweeted: "Honestly laughable being sent this email this afternoon doesn't this just add insult to injury I would have enjoyed it had I actually got to go and my tickets not been cancelled."
@TicketmasterCS @TicketmasterUK @AEG_Presents @edsheeran @BBCCatrionaR honestly laughable being sent this email this afternoon doesn't this just add insult to injury I would have enjoyed it had I actually got to go and my tickets not been cancelled #mathematicstour pic.twitter.com/DaUSv35igg
— Lauren (@lauren_216x) June 18, 2022
READ MORE: Glasgow residents report hearing Ed Sheeran's Hampden gig as far away as Bishopbriggs
Another said: "So after @TicketmasterUK told me they had cancelled my @edsheeran tickets just hours before the gig.
"Then ignored all my attempts to contact them.
"They have now just sent me this email.
"Are they f****** serious?! Utter shambles."
AEG Presents UK, which was running the event, said "unforeseen logistical circumstances" were to blame for a raft of cancelled tickets.
A spokesperson for AEG Presents UK said: "Unforeseen logistical circumstances have unfortunately resulted in an oversubscription to a complimentary allocation of tickets for tonight’s show.
"This has meant some recipients have unfortunately had their tickets cancelled. We will ensure that those affected will be invited next time Ed plays in Scotland.
"Our customer relations team is currently dealing with all customers who’ve been affected, and we apologise for the inconvenience caused."
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