Marks and Spencer: Valentine's Day protest outside Glasgow shop

Union members took to the busy city centre street due to the company’s commercial relationship with Logistics Group Holdings Ltd and its subsidiaries, including Arrow XL.

The anger is over the "poverty pay" offered by Logistics Group.

Unite has pointed to a 5% pay increase offer as insufficient, saying that it equates to a "massive cut" with the true inflation rate (RPI) currently at 13.4%. 

Employees help up Valentine's Day-themed signs, including "do the right thing" and "fair pay now".

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Unite general secretary Sharon Graham said: “Valentine’s Day is about love and romance. But this Valentine’s Day, Arrow XL stands out as a real heartbreaker. 

“The bottom line is that M&S is using delivery companies under Logistics Holdings’ umbrella, which condemns workers to live on poverty pay.

“It’s time M&S did more than talk about its company ethics and did something about its rogue supplier Logistic Holdings.” 

A spokesperson for Arrow XL told Birmingham World: “It is important to note that NO colleagues are on strike from ArrowXL. We have already awarded all colleagues the increase that was offered during the negotiations that equates to an average of 8.25% (range of 5% to 35.6%) and made enhancements to sick, maternity, paternity and jury service pay as we are mindful of the cost of living challenges our people are facing.

“The pay award has already been backdated to 01/07/22 and follows a series of increasing awards over the last few years of 3.5% in 2021 and 2.8% in 2020.

“We are extremely disappointed to be in this situation as we believe our pay offer to be fair, particularly in the light of our significantly increased operating costs and the need to keep home delivery charges reasonable for consumers.”

Marks and Spencer declined to comment, saying they have no partnership with Arrow XL.