The Royal Bank of Scotland (RBS) has revealed a closing date for one of its Glasgow branches.
The RBS store on Paisley Road West in the city's Cardonald area will shut down on Tuesday, September 17, 2024.
It comes after we recently reported the bank revealed it would be closing a fifth of its branches - putting more than 100 jobs at risk.
Revealing the closing date for the Southside branch, the bank - which is owned by NatWest - said its customers 'are using digital banking more than ever before'.
READ MORE: Bank to close Glasgow branch this month
According to the firm, between 2019 and 2024, counter transactions at the branch have decreased by 56%.
Several other RBS branches are set to close across Greater Glasgow including Charing Cross West, East Kilbride, Wishaw, Rutherglen West, and more.
READ MORE: RBS to close 18 bank branches this year – see the full list
A spokesperson for the Royal Bank of Scotland said: “Our customers are using digital banking more than ever before – over 80% of our active current account holders now use our digital services and over 97% of retail accounts with us are now opened online.
"While we are increasingly engaging our customers digitally, our branch network remains important to us.
"We commit to no further review of our Royal Bank of Scotland branch network until at least 2026.
"We are also significantly investing in refreshing our network – we are investing £10.5m in our network across Scotland, from 2023-24, as well as continuing to invest in shared solutions like the Post Office and banking hubs.
"Our customers appreciate the speed and convenience of digital banking for everyday transactions, and often, when it comes to making bigger, more complex decisions they value speaking to our skilled and experienced colleagues.
"Like any business, we strive to meet our customers’ changing needs and expectations and we’ve been responding to the industry-wide shift towards digital services by investing to broaden what customers can do themselves and to offer them greater personalisation.
"Digital banking continues to provide new and inclusive ways of allowing the overwhelming majority of our individual and business customers, including the elderly and vulnerable, to bank with us in ways that they weren’t able to before.
"But we know that a small number of people are not yet comfortable with it, which is why we are proactively reaching out to support them with this transition, having made over 200,000 calls last year.
"We also have experts that they can speak to for support and guidance.”
Once the bank has closed in September, the RBS has said customers can make use of banking services at any Post Office.
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