Lorraine Kelly praised the "kind" staff at a train from Glasgow to London.
The presenter took to X (formerly Twitter) to thank the employees for supporting her mother.
She said: "Thanks so much to all the staff on the 11.28am Avanti West Coast train to London yesterday, especially Martin and Paula for being so kind to my mum - much appreciated."
The company replied to the Glasgow star: "Hi Lorraine. Thank you for sending over your kind words for our staff!
"I would love to pass on your praise internally."
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Thanks so much to all the staff on the 11.28am@AvantiWestCoast train to London yesterday especially Martin and Paula for being so kind to my mum - much appreciated ❤️
— Lorraine (@reallorraine) August 8, 2024
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